Shipping

Orders are picked, packed, and handed to the carrier within 1–2 business days. Orders placed after 2:00 PM ET on a Friday go out the following Monday. We don't ship on federal holidays.

Rates come straight from the carrier for your address at checkout. Delivery windows below start the day your package ships, not the day you order.

All 50 states, plus APO/FPO addresses through USPS. Alaska, Hawaii, and military addresses ship USPS only and can run longer than the windows above. We don't ship internationally yet.

Tracking is emailed the moment your label is scanned. If your package looks stuck or the delivery date has passed, email the crew with your order number and we'll chase it down with the carrier.

If a package is confirmed lost, arrives damaged, or shows delivered but isn't there, tell us within 30 days of the ship date and we'll replace it or refund you. Carrier delays are outside our control, so we can't refund shipping charges for weather or network backups — but we will make the order right.

Message us within an hour of ordering and we can usually fix an address before the label prints. After that, packages returned as undeliverable are refunded minus the shipping we already paid.

Return & Refund Policy